You may place your order online 24 hours a day. Please allow 1-2 business day for your order to be processed before shipping. For all “Made to Order” items please allow a possible 1-2 business WEEKS for your order to be processed before shipping. All orders from Pirata Della Strada® are shipped UPS Standard Ground unless you upgrade your shipping to second day or overnight delivery. Standard delivery times for UPS Ground are 3 to 6 business days. If you choose expedited shipping before 2:00 PM Central Time, your order will be shipped the same day. Expedited shipping orders placed after 2:00 PM CT will ship on the next business day. Orders placed on Fridays for overnight shipping will be delivered on the next business day. Any order placed on Saturday, Sunday or on Holidays will be processed on the next business day. If one of the items in your order is on backorder, you may receive your order in more than one shipment. You will not be charged an additional shipping fee if this occurs.

Important Note:

Orders shipped to PO boxes, military addresses and U.S. Territories, must be shipped via the U.S. Postal Service. Please allow 3 additional shipping days.

Back Orders:

We never want to have back orders, but some products may be more popular than others. If you order something that is placed on back order, we will notify you immediately. If an item is on back order, your order will be shipped when it is ready. When the back ordered product is shipped, you will not be charged additional shipping.

Sales Tax:

Pirata Della Strada® is required by law to remit sales tax on shipments to states where it has a presence. For shipments to the following states, the appropriate sales tax rate will be added to the total amount of the order in accordance with local tax laws. States where sales tax will be applied: Texas.

Questions about your order?
Please call: 817-233-3980